Armstrong pet licensing

Why license?

In accordance with local laws, pet licences are mandatory in the City of Armstrong. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the City of Armstrong to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

How to license

Online

The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!

Renew my pet's licence

My pet has a licence, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with the City of Armstrong before.

License now

In-person

In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:

Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

City of Armstrong - City Hall
3535 Bridge Street, Armstrong, BC, V0E 1B0 Canada

Mail

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the cheque should be made out to, where it should be mailed, and any required supporting documentation.

Pet licence form

Download Application Form

Phone

If you're unable to complete your pet's licence online, you can contact our Customer Care team for assistance. Please note that licences are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
We can accept credit cards and Visa/Mastercard debit cards for payment.

DocuPet Customer Care: 1-855-249-1370
Hours of Operation:
Monday-Saturday: 7:00 AM - 7:00 PM MST (excluding holidays)
Sunday: 9:00 AM - 5:00 PM MST

Licence fees & details

Pet licences are required for all dogs living in Armstrong, BC. Licences are available for 1-year and lifetime terms. 1-year licences must be renewed prior to the expiration date. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.

Licence Type
Licence Type	1 Year Fee	Lifetime Fee
Dog Licence	$25.00	$125.00

A replacement tag is available for a $7.00 fee.
When licensing a Provincially Certified Guide or Service Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.
Failure to license your pet may result in a fine.
Late fees apply 45 days following licence expiration.
Residents of the City of Armstrong are allowed to own a maximum of 2 dogs.
Licences are required for all dogs over 6 months of age.

Frequently asked questions

PROGRAM AND PARTNERSHIP

Why does the system say my address is not valid?

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact the City of Armstrong directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

LICENSING OPTIONS, DATES, AND LOCATIONS

Do licences need to be renewed annually?

Licences are required to be renewed prior to the expiration date each year.

Where can I licence in person?

You may licence in person at Armstrong City Hall, located at 3535 Bridge Street, Armstrong, BC, V0E 1B0.

When does my pet's licence expire?

1 year licences remain valid for 365 days from the start date. If you renew prior to the upcoming expiration date, your pet's new licence will begin the day after expiration, not on the date of purchase. Please note that lifetime licences do not have an expiration date.

What is the refund policy on licences?

No refunds are provided on licences purchased regardless of circumstances.

I have a Lifetime Licence, how does this work on DocuPet?

All existing licencing data from the City of Armstrong has been transferred on to the DocuPet system, so your lifetime licence is still valid. You can choose to keep your existing tag or purchase a 'replacement tag' to get a new municipal tag.

What jurisdictions does Armstrong provide licensing services for?

Armstrong provides licensing services for the following areas: the City of Armstrong.

How old does my pet need to be for me to licence them?

All dogs over the age of 6 months are required to be licenced.

FEES AND FINES

Why am I being charged a late fee?

Late fees come into effect if a licence is not renewed within 45 days of the original expiration date.

Can I receive a seniors discount?

There are no senior rates to license your pet.

Is there a discount for licensing multiple pets?

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

What is the processing fee?

For all online orders a processing fee is applied on licence purchases at a rate of $2.00 per licence.

What is the fee for licensing?

Visit this page for licensing options and fees.

My pet qualifies for the service animal rate. What do I do?

Please visit Armstrong City Hall in person to see if you qualify for this rate. Once the team there verifies your designation, you will be able to renew online in future years.

PET INFORMATION AND PROFILES

Does my licence transfer if I am moving?

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

How do I notify DocuPet that my pet has passed away?

We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.

My pet is no longer with me, but I’m still receiving renewal reminders?

We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.

MUNICIPAL INFORMATION AND BYLAWS

What species are required to be licensed?

The following species are required to be licensed: Dogs.

Are there any restricted breeds?

No, there are no restricted breeds.

Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)

Please get in touch with an Armstrong Dog Control Officer at (250) 546-3023.

Is there a limit to the number of pets I'm allowed to have?

You are allowed for a maximum of 2 dogs per dwelling.

HELP DESK

Still have a question that you have not been able to answer?

Visit our DocuPet Help Desk for more information.